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MERRY CHRISTMAS AND OUR OPENING HOURS OVER THE FESTIVE SEASON

Thank you for the best Christmas run-up ever. Last year was phenomenal and we never thought it would surpass it – but that just shows how wrong we were! It has been incredible. Our “world record” for number of parcels sent in one day has been broken several times, which is amazing. Thank you everyone for helping us to achieve that!

Today (Christmas Eve) is a Royal Mail Saturday service, which means the last post was picked up at 10am instead of 4pm – and since all the courier slots are full, there’s no excuse – we’re off to the legendary Crystal Lodge Christmas Party to celebrate surviving another successful “Christmas rush”! There have been some very long hours with little time off over the last couple of months – but we absolutely love the buzz, it is our favourite time of year, helping people to choose their Christmas gifts and organising secret deliveries!
With no more deliveries possible now until after Christmas, we’re off to celebrate another fantastic year of working together doing the job we love, helping with our lovely clients find longed-for items for their collections. If today’s “Christmas do” is anything like last year, there will be some very sore heads in the morning!! Wish us luck!!!

To enable us to each have an extra day off over the festive season, we have divided the workload between Christmas and New Year, and half the team will pop into the office to process and pack orders on 27th and the other half on 30th December, but the phone lines will be closed, to enable us to concentrate solely on the orders. Normal service resumes on 2nd January, and any orders placed which arrive after the last collection of the day on 30th December will be despatched then. Thank you again for your loyalty, messages, kind words and great feedback over the years! We couldn’t do this without you and we really appreciate your support. The whole team would like to wish all our clients a really happy Christmas and a fabulous New Year.

Now - did someone say “party” …?!!! Merry Christmas everyone and huge, huge thanks for another amazing year.



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