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Repairing Swarovski crystal

We are often asked about repairs and which glue to use! We are also asked if we undertake repairs. We never, ever attempt a repair or re-glue to a Swarovski item and we can’t stress enough how important it is NOT to attempt to repair a piece yourself! Only repairs undertaken by Swarovski’s experts can…
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Where our clients live

Crystal collecting is certainly a global phenomenon! Here is the list of places that we have despatched crystal to since 2009: Armenia, Australia, Austria, Azerbaijan Republic, Belgium, Brazil, Bulgaria, Canada, Chile, China, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Gran Canaria, Greece, Hong Kong, Hungary, India, Ireland (Republic of), Israel, Italy, Japan, Jordan, Kingdom…
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By popular request …

We’ve had several enquiries from clients asking us if we can repeat previous posts which appeared on our old website as they would like to read them again. Our old website has been taken down now, but we did keep copies of most of the older posts, so will work on getting them back on-line…
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Christmas 2021 recommended last posting dates

With 3 months to go until Christmas (I know – groan!!), it seemed a good idea to let everyone know the recommended last posting dates that Royal Mail are currently suggesting – these are, of course, subject to change and are not guaranteed. 1st December – Caribbean 6th December – Australia and New Zealand 8th…
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The Crystal Lodge is 13 today!

The Crystal Lodge (in its current format) is 13 years old today.  Thank you again for your support, loyalty and custom through the years – we really couldn’t do this without you.  Thank you also for all the lovely comments and messages about our new website – we’ve had such positive feedback about it.  Apologies…
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Your account with us

Please remember that this is a brand new website and no account information has been transferred across. If you previously had an account with us, you will need to re-register if you wish to purchase an item. Thank you!
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