Our advice and valuations are based on our knowledge of the UK Swarovski secondary market.

As part of the work we do on insurance valuations, we work alongside several leading insurance companies and loss adjusters. We also help them and collectors to identify Swarovski pieces and often providing written valuation reports. Sometimes not easy when there's been a shelf collapse and all the collector has left is the debris. Valuations might be for insurance claims or probate, and we've even helped the Police to identify and assess stolen goods!

Our valuation guide can be used by collectors to put together accurate figures so that their home contents insurance/fine art and collectibles insurance policy fully reflects the value of their pieces in today's market. Our valuation guide is updated annually. Without these figures, cover is normally only provided at the last recommended retail price.

We can replace your items for you, mostly from stock and we have a network of contacts across the world who can help us locate rare pieces for you if they are not in stock. So if something isn't in stock at the time of your claim, don't worry, we will try our hardest to find it for you.

A few extra notes:

For items which will be retiring, please add 10% to the values as a temporary measure.

Please remember that this list does not tell you how much you can sell your items for. Realistically, re-sale value can be about half the value due to all the expenses involved.

Since producing the guide in early 2010, prices continued to fall and therefore you will find that when you use the 2011 guide, the value of your collection may have dropped, despite you having purchsaed more crystal over the course of the year.

What's hot and what's not? Tinkerbell, SCS Pandas and companion cub, Shady sheep, Flower Mo and older Christmas ornaments are definitely hot, hot, hot. Signed numbered limited editions are definitely not hot, with the exception of the LE Eagle. This is possibly a temporary situation due to economic climate - people worried about jobs etc don't want to spend thousands on one piece of crystal, just in case, as much as they want that piece for their collection! Also not hot - Candleholders, paperweights, home accessories and older Silver Crystal animals are sadly, on a downward trend, particularly the more vintage ones. Freezing cold - rather than "not hot" at the moment are the Masquerade and Magic of Dance series.

BESPOKE VALUATIONS FOR INSURANCE PURPOSES

In many cases, insurance companies are happy to accept the valuations given in our insurance guide. However, in the case where they require a document from us to give details about various items, including a current valuation, we have decided that we can no longer provide this service free. Unfortunately, we have been producing letters at our own expense, including stationery and postage costs, but the majority of people don't come back to purchase the crystal from us, once the insurance company have settled. The letters take hours to produce and we can no longer subsidise this work.

With immediate effect, a letter for insurance purposes will cost £25 + VAT (£30) minimum which will cover you for 25 items. Subsequent items will be charged at £1 + VAT (£1.20) each. This fee must be paid ahead of any letter being sent to you. If you later return to purchase all of the items on the list, your original payment will be deducted from the cost of the items purchased. If you do not return to purchase, the fee will not be refunded.