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Here is just a small sample of the e-mails we have had from clients over the last few months. Its wonderful when clients take the time and trouble to write a thank you note, and we really appreciate receiving them. I have used clients initials rather than their names to protect their identities.

Many thanks for crystal - arrived today at 11.00am - very efficient service. Thanks again - absolutely delighted to have got them. AM

I am VERY impressed at your response and speed. I will very likely be buying from you again. My wife has gone SWAR MAD. DM

Hi Alison, it has just arrived and i had to contact you to say Thank you so much for finding it for me. Wow I am bowled over it is even more beautiful than I thought, I can’t stop looking at it. Thank you again you are a superstar. Kind Regards,Elaine x

Hi Alison, Thank you very much. I’m very impressed with the service. My wife has just started collecting the “LovLots” series, so I will hopefully be ordering more pieces very soon. Thank you MF

Thanks for the quick delivery. I looked a long time for these boxes. MS

Hi Alison, The package arrived and everything is in perfect shape! My husband says to thank you for such a wonderful wrapping job; he said it was fantastic. By the time I got home from work he had everything unpackaged ready for me to see. WOW, that Panda screen is amazing. It looked nice in the pictures but no where near as nice as it is in person; and the box is almost nice enough to use as a stand. I am very impressed with everything. Thank you so much! MD

Hi Alison, The service that you have provided has been absolutely amazing! Many thanks again, KB

Brooch arrived ok this morning, and have to say how thrilled  I have been with the purchase and also your help & communication, so nice to have the personal touch. I came across your web site totally by chance but so glad I did, and will definitely be using you in the future. Best regards, JP

Alison, Paperweights arrived all OK. Thanks very much for all the trouble you have taken in getting these for me. They look great in my display. I have been after these for about ten years, and I am over the moon that I have got them at last. Thanks once again. Robert.

Hi Alison, Just to let you know, your parcel with the "Panda Screen" and "Crystal Lodge" Newsletters arrived safe and sound. Thank you! I love the panda screen and the newsletters are very informative and well presented. You do have a way with words. Would love to hear you speak in person! Anyway, thanks for your very speedy and excellent service. I certainly am a very happy customer. Best regards, RK

Item arrived this morning. Absolutely delighted! I'd forgotten how delicate and beautiful it is - perfect for graduation this year. Many many thanks for a first class service! Hope to do business with you again, Kind regards, EH
kind regards

Hi Alison, They have arrived! Thank you so much for your care and commitment, its so refreshing that someone does exactly what they say they will do. FANTASTIC service! I hope I have the pleasure of doing business again. Mandy

Hi Alison, Just to let you know I have received Tinkerbell and she is just as stunning as I imagined her to be. Many thanks. Hope to deal with you again, in the future. Take Care AP

Thank you for sending me the newsletter; it arrived today, and once again it is amazing! I don't know where you come up with the ideas. I really enjoy reading your newsletter and can't put it down when it arrives. You really do an amazing job. Hope all is going well with you and with your business. Take care, Marlene

Sorry for the late e-mail, but just to let you know I received the key ring, all ok.  Thanks for the prompt service. JM

Just wanted to say thank you for Pinky Mo - she's great.  I really appreciate all your help. LC

Your web site worked very well and was easy to navigate-nice job!! Thanks again and wishing you all the best - as nice as you are and good to deal with as you are I'm sure you will be an over whelming success!! MM

WOW fast shipping !!! They are both perfect and absolutely beautiful ! So much more beautiful than the pictures.  Thank you so much for holding it for me.  Thank you again -take care  Mary M

Just thought I’d let you know that Royal Mail delivered my parcel this morning – amazing!! Thank you so much for your time and help with getting it to me so promptly. MD

I am very pleased with your service and look forward to contacting you in the future.
Kind regards, CG

Just a quick email to let you know the Kudu arrived safely this morning after my wife had left for work so everything has worked out OK. Thanks again for the excellent service. Best Regards NH

If you treat your other customers/clients just half as well as you have treated me -YOU WILL BE A HUGE SUCCESS!! M, USA

I got my baby panda today and he is lovely.  Thanks you so much for the prompt service and delivery.  I will definitely buy again from you. Regards KH

Amazing you still had them in stock, I knew they existed but every store had no stock. Many Thanks, RL

Just to confirm, my crystal arrived safely this morning. Less than 24hr turn-around, I'm impressed!! and absolutely delighted with the pieces (especially the Cobra stand, which I hadn't seen before) JK

Hi Alison (aka Secret Squirrel)
Thank you so much for getting that Swarovski piece to me in good time for my husbands birthday - and you even gift wrapped it! He was delighted as he thought that I hadn't taken any notice of his heavy hints. The parcel arrived when he was out for the day as arranged with you, and he had no idea that it was there. Thank you once again for your help. We'll be back next time we want more Swarovski. Hope that all goes well for you in this venture.
J.G.



Hi Alison,
Just to let you know I have JUST received my parcel safe and sound (as we both knew I would). Already unpacked and in the cabinet!!! Thanks once again for all your valued help and hope to do business with you again sometime.
Regards Good Luck, C.C.



MORNING Alison!!!
WOW that's a surprise I am still shaking!!!!!!!!! I will call you later this morning with the payment details! It's my birthday on Monday but this is will be even better than last years. I am so happy!!! THANKYOU!!!!
Speak soon M xx



Hi Alison,
Thank you so much and good luck with the business. I hope it proves to be very successful for you.
Regards and best wishes, S.B.



Dear Alison,
Many thanks for getting back to me so quickly, and thank you so much for all your help,
Kind regards, CT



Alison,
Just received the items. Spot on!! Can't thank you enough, glad to be one of your first customers and I hope you have many more. I always like to think that people who invest their care and thought into their business deserve to prosper, and that's you!
C.S.



Hello Alison,
Is it a bird? Is it a plane? No, it was my parcel from you delivered this morning - what a super fast service. I'm sure I'll be using your services in the future and will certainly pass on your details to my (few) friends that also collect Swarovski.
Again many thanks..........C.P.



Hi Alison
I have received it and I am overjoyed. I cannot believe that I have finally got this piece for my collection! Thank you ever so much. Cheers K.A. xx



Hi Alison
Thank you sooo much for all the trouble you have gone to! This is fantastic news! Once again THANK YOU!!!
I can’t wait to see my sister's face when she opens this present!!
Take care, V.J.



Hi Alison
Look forward to receiving your cheque, will let you know when it arrives. It's been very pleasant dealing with you.
J.M.



Hi Alison
Thank you so much for your help!!
Many Thanks & Best Regards D.L.



Hello Alison.
Oh what wonderful news you don't know how excited I am, my chin has stooped low since the accident with my crystal trust me.
I will pay you as soon as you let me know that is such great news Alison.
Speak soon I will enjoy my tea tonight as I have felt sick inside as you can imagine, Bye for now M xx



Hi Alison
Thank you so much for your very quick reply to my plea for help! The details you gave me should be enough for the insurance co. but if they want more please can I get back to you. I obviously won't be buying until I have the go ahead from the insurance co. but I hope to be back to you again soon. I wish you success with the business.
Regards C



Hi Alison,
Just to let you know I recived the cheque yesterday.
Thanks again. You must keep in touch and let me know how the business gets on! A.P



Hi Alison
- received the package today and I cannot thank you enough. I am so thrilled to have the complete set now and all are absolute mint. Thanks again, P.W.



Hi Alison, Thank you so much for your help!  Pinky Mo arrived safe and sound this morning.  Am very impressed by your service.  Can't quite believe its all been sorted so quickly.  JL, Jersey



Hi Alison, Just got the pieces and the are beautiful. Thanks, Judy



Hi Alison, I am very very happy to communicate that the package has arrived. The objects are very beautiful. Tomorrow night I will go away for job 8 or 10 days, on my return, I will send you another small list of objects that I have chosen among those that interest me. Many thanks and best regards, B, Italy



Hi Alison, Thank you so much for finding these pieces for me. I have been looking for them forever! A, Surrey



Thanks Alison everything is great, you are so quick and exceed all expectations! T, UK



Hi Alison, Thank you for an excellent, friendly service. I hope you make a huge success of the business - you deserve it for providing such a quick and efficient service! Thanks again and kind regards, A
 

Hi Alison, Just got the pieces and they are beautiful. Thanks, J, USA



Dear Alison, Thank you for your quick reply...I do not believe in all my years (and I have grand-children!) of being a consumer, that I have ever come across a more pleasant, friendly, and professional person to do business with. As usual. thank you, L, USA



Hello Alison, Just thought I’d let you know that Royal Mail delivered my parcel this morning – amazing!! Thank you so much for your time and help with getting it to me so promptly. Kind regards, M



Hello Alison, Thank you so much for the prompt, very quick shipping of the Swarovski items! Just recieved in mail today! Thank you for your time and cooperation of helping me with these items. All the best to you, RM, USA



Hi Alison, Just wanted to say thank you for Pinky Mo - she's great.  I really appreciate all your help. Kind Regards, LC



Hi Alison, the web site worked very well and was easy to navigate - nice job!! Thanks again and wishing you all the best - as nice as you are and good to deal with as you are I'm sure you will be an over whelming success!! MM, USA
Alison, Just to thank you as Dino turned up yesterday. Thanks for all your help I'm recommending your organisation to anyone who will listen. Best wishes, J, UK



Thank you, Alison!!!!! I just placed my first order with you. Happy happy happy!! Who would think that a piece of crystal ...about an inch can make someone so happy! Thank you so much for finding and reserving it for me. Looking forward to hearing from you soon. LW



Dear Alison, Well done with your first Newsletter!  It was great! N, UK



Oh Alison, it is wonderful!!! As you can tell, my newsletter arrived today. I haven't read the entire thing yet, but what I have read is great, and so are the photographs. Maybe you have too much in one newsletter, you may run out of topics :-) Thank you so much Alison! M, Canada



Alison, Panda screen arrived yesterday (Wed). All O.K. Thanks. I set it up last night behind my 2008 pandas, it looks GREAT. It certainly was a good idea of yours to sell them, the screen makes the pandas look alot better. RJ, Norfolk



Hi Alison, Just wanted to let you know I received the key ring, all ok.  Thanks for the prompt service. JM, Surrey.



Hi Alison, The package arrived and everything is in perfect shape! My husband says to thank you for such a wonderful wrapping job; he said it was fantastic. By the time I got home from work he had everything unpackaged ready for me to see. WOW, that Panda screen is amazing. It looked nice in the pictures but no where near as nice as it is in person; and the box is almost nice enough to use as a stand. I am very impressed with everything. Thank you so much! M, Canada



Alison. Received my copy of the Newsletter, thanks. I thought the 1st edition was great, the items on the bears and the disc paperweights were of particular interest to me. A very good start to a new magazine, RJ, Norfolk



Morning Alison, Just to confirm, my crystal arrived safely this morning. Less than 24hr turn-around, I'm impressed!! I’m absolutely delighted with the pieces (especially the Cobra stand, which I hadn't seen before). No doubt, I'll be in touch again - I'm just delighted to see you up and running. Many thanks, JK



Hi Alison, Parcel with Elephant Paperweight arrived today, All Ok. Thank you very much. Warm Greetings, A, Holland



I received the parcel yesterday. I agree - the pendant is fab!! Thanks very much for your hard work!! Fingers crossed for my next mission! Many Thanks & Best Regards D.L.



Please find enclosed cheque in payment for the candleholder. Thanks for all your effort in finding it for us. I am sure we will do business again. T.P.



Oh my gosh.... THANK YOU SO VERY MUCH for all the information and detailed reply that you sent me.  You have been more than helpful and have gone out of your way to help me.  I truly appreciate it. Thank you very much for everything Alison ...  I am totally blown away by all the help you've given and research that you have done.  You are a gem! H



It has been a pleasure to correspond with you and nice to actually 'talk' to someone who has my sense of humour. Thanks for posting the cheque so quickly I will let you know as soon as it arrives. N.S.