THE HOME OF RARE AND RETIRED SWAROVSKI CRYSTAL -
WELCOME TO THE CRYSTAL LODGE (LONDON) LTD
Run by collectors for collectors
Incorporating Crystal Exchange Ltd (UK) & Nancy Gibbs Collectibles Ltd
*** NEW YORK APPLES - IN STOCK - SEE NEW ARRIVALS SECTION!! ***
- Free postage on ALL orders despatched to UK addresses.
- All our retired Swarovski crystal is in mint (perfect) condition and comes with the original box/packaging, unless specifically stated otherwise.
- Our 2017 Swarovski crystal insurance valuation guide is available FREE OF CHARGE to view/download from the Insurance and Valuations tab above.
- Our reference gallery is available to view from the Reference tab above - also FREE OF CHARGE.
- Our Crystal Detective Service is also available FREE OF CHARGE helping you locate longed for items.
- Click on the "Latest News / Blog" tab to read our blog. Old copies of news and newsletters (issued prior to the introduction of our blog page are available for a limited time on the drop-down menu underneath the Latest News / Blog tab).
WELCOME TO THE CRYSTAL LODGE, the home of rare and retired Swarovski crystal. We are the UK's premier secondary market Swarovski crystal company - a company with a long trading history, a company you can rely on and trust. We have a world-wide customer base, and many thousands of happy customers.
We hope you will enjoy browsing our website for information about Swarovski crystal, and of course, shopping and/or pre-ordering longed-for Swarovski items which are no longer in production, from us.
We have an on-line shop packed with a huge selection of retired Swarovski crystal animals and other products, which are available for immediate despatch worldwide. Don't forget this means you don't have to pay upfront and wait weeks for the item to arrive like you would using a brokerage company. There are no confusing lists of different prices for the same item for buyers to trawl through. We stock our own crystal, therefore the prices are fixed, and the items can be despatched immediately. For sellers, because we buy your entire collection, you don't have to send individual items off to us one by one as and when a buyer is found, which is expensive, time-consuming and can take years to sell every single item.
For rare and unusual items, we also operate our fabulous Crystal Detective service tracking down those hard to find crystal pieces for you. We have the contacts worldwide to make this possible and have an excellent success rate.
You can visit our on-line crystal shop by using the shop links on the left of this page, or by clicking the "shop" tab above. When you find the item you are looking for, click on it to reveal the second page which has the description and more photos.
PLEASE NOTE: We do not buy Swarovski jewellery, watches or accessories - nor can we provide valuations for these items as our specialist knowledge is centred on the crystal figurine and functional product ranges, and this is also where our client base lies. For those of you seeking to sell your collection, before contacting us, please read the "Selling Crystal" page (a drop down menu under the "About the Crystal Lodge" tab will take you there). Thank you.
**** 2017 SWAROVSKI CRYSTAL INSURANCE
VALUATION GUIDE NOW AVAILABLE -
FREE TO DOWNLOAD ****
Available from the drop-down menu in the Insurance/Valuations tabs.
Why not download a second copy so that you can create your Swarovski wish list?!
Also available is our fabulous Swarovski Crystal Reference gallery, arranged in Year of Introduction and Year of Retirement order, but fully searchable so you can view the search results in pictures, rather than words. Completely free to use - just visit the reference section above and follow the link, you do not need a special account to use the gallery. The gallery is updated throughout the year when changes are announced to keep it as current as we possibly can!
JOIN US ON FACEBOOK AT: www.facebook.com/thecrystallodge
Health and Safety reminder:
Please remember that crystal items, however cute the animals might be, are not toys and Swarovski are clear that they are not intended for children under the age of 15.
EU COOKIE DIRECTIVE
We offer payment via both WorldPay and PayPal.
The choice is given once you get to checkout stage. WorldPay is a very secure method of payment, which requires you to complete your card details yourself - we don't get to see them, it goes direct to WorldPay for processing! PayPal needs no introduction. We have no preference as to which method you use. Beware of any company who can't offer more than just PayPal and can't process credit/debit cards over the phone. This doesn't show a high level of commitment to the client. You can pay on the phone via all credit/debit cards if you prefer. We no longer accept cheques, but bank transfer is also available to UK and international clients. We can send you the details you will need if you wish to complete your purchase this way. For certain items, bank transfer will be the only option that we accept.
We are happy to ship internationally for all but the very large pieces, for example signed limited editions and any single item over 2kg in weight. We can ship those items to you, however, we cannot cover the cost within our flat rate fee. You will need to ask for a shipping quote. In these cases, we only charge you the exact cost of shipping and we will look for a minimum of 3 quotes so that you get the best deal possible.
UK orders are FREE (includes Channel Islands).
Clients in Europe pay a flat rate of £12 per order, not per item.
International clients pay a flat rate of £15 per order, not per item.
PLEASE NOTE INDIVIDUAL ITEMS OVER 2KG IN WEIGHT ARE NOT INCLUDED IN THE FLAT RATE POSTAGE OFFER TO INTERNATIONAL DESTINATIONS. PLEASE ASK FOR A QUOTE.
SWAROVSKI CRYSTAL INSURANCE VALUATION GUIDE:
To locate our UK insurance valuation guide, click the insurance tab above. The Excel spreadsheet will allow you to add in the number of each piece you have, plus will calculate the total for you, saving you a lot of time. This service is completely FREE of charge! Valuation notes are also available to guide you through the process.
Note to potential sellers: All the information you need about selling to us can be accessed by going to the "About Us" tab, and selecting "Selling Crystal" from the drop down menu. This will tell you everything you need to know about preparing your list for us and what happens next. Please be advised that we do not purchase collections immediately or make any offer/valuation until your collection best suits the gaps in our stock levels. We are absolutely snowed under with offers at the moment, so please bear with us!
Here are the 5 aims of The Crystal Lodge:
To provide Swarovski crystal collectors with a fully functioning e-shop in which they can purchase and/or pre-order retired Swarovski crystal in a safe, secure environment.
To provide an on-line shopping experience which is intuitive for clients to find what they are looking for and with one price so they know exactly where they stand.
To provide collectors who wish to sell their Swarovski crystal collections with the opportunity to sell the entire collection in one simple transaction as soon as we require the stock, and for a fair price.
To use our blog page to keep you up to date with the latest news and information about your favourite product. Please note that we would never reveal issues like next annual editions etc, as this is information that Swarovski themselves want to surprise you with!
To promote Swarovski products in a good light, and impart expertise and specialist knowledge about retired Swarovski crystal.
We also bring you links to other companies who can provide specialist services to Swarovski crystal collectors, such as collectible insurance, bespoke cabinet makers and so on.
To some extent, we are a victim of our own success, with copy-cat companies springing up from time to time who often "borrow" our ideas and innovations. However, they don't have our trading history, they don't have our contacts - its not worth taking the chance. We say "why shop with the rest, when you can shop with the best?" We are proud and highly honoured to be the only company who Swarovski UK are happy to recommend to their clients. We feel that says it all.
So that's a little information about The Crystal Lodge. Don't forget that if you are looking for a particular retired Swarovski piece/pieces and can't find it here, use our Crystal Detective facility and we will search for it for you.
As Swarovski collectors ourselves, we feel we are in a position to provide the sort of website and secondary market crystal company that Swarovski crystal collectors want, deserve and will enjoy exploring. We want to bring back the fun into crystal collecting. We deliberately leave products which are not currently in stock up on the website not just so that you can pre-order but also to provide a valuable collector's resource about your favourite Swarovski products!