WELCOME TO THE CRYSTAL LODGE (LONDON) LTD
The Home of Rare and Retired Swarovski Crystal
Run by collectors for collectors
Now incorporating Crystal Exchange Ltd (UK) & Nancy Gibbs Collectibles Ltd
Welcome to The Crystal Lodge, the home of rare and retired Swarovski crystal. We are the UK's premier secondary market Swarovski crystal company - a company with a long trading history, a company you can rely on and trust.
We hope you will enjoy browsing our website for information about Swarovski crystal, and of course, shopping and/or pre-ordering longed-for items from us.
We have an on-line shop packed with a huge selection of retired Swarovski crystal animals and other products, which are available for immediate despatch worldwide. Don't forget this means you don't have to pay upfront and wait weeks for the item to arrive like you would using a brokerage company. There are no confusing lists of different prices for the same item for buyers to trawl through. We stock our own crystal, therefore the prices are fixed, and the items can be despatched immediately. For sellers, because we buy your entire collection, you don't have to send individual items off to us one by one as and when a buyer is found, which is expensive, time-consuming and can take years to sell every single item.
For rare and unusual items, we also operate our fabulous Crystal Detective service tracking down those hard to find crystal pieces for you. We have the contacts worldwide to make this possible and have an excellent success rate.
You can visit our on-line crystal shop by using the shop links on the left of this page, or by clicking the "shop" tab above. When you find the item you are looking for, click on it to reveal the second page which has the description and a larger photo.
All our retired Swarovski crystal is boxed and in mint condition unless specifically stated otherwise.
PLEASE NOTE: We do not buy Swarovski jewellery, watches or accessories - nor can we provide valuations for these items as our specialist knowledge is centred on the crystal figurine and functional product ranges, and this is also where our client base lies.
2013 WARNER BOOKS NOW IN STOCK
All 4 volumes are available:
Silver Crystal Colour / Beyond Silver Crystal Colour
Silver Crystal Black and White / Beyond Silver Crystal Black and White
More information available from the Publications tab above, or from the shop in "miscellaneous / publications" or "new arrivals" area.
JOIN US ON FACEBOOK AT: www.facebook.com/thecrystallodge
Don't forget to visit our fabulous Reference section, which features Year of Retirement Guides, Year of Introduction Guides, and a range of Fact Sheets about your favourite products. Loads more to be added over the coming months. Enjoy!
Health and Safety reminder: Please remember that crystal items, however cute the animals might be, are not toys and Swarovski are clear that they are not intended for children under the age of 15.
EU COOKIE DIRECTIVE
We offer payment via both WorldPay and PayPal. The choice is given once you get to checkout stage. WorldPay is a very secure method of payment, which requires you to complete your card details yourself - we don't get to see them, it goes direct to WorldPay for processing! PayPal needs no introduction. We have no preference as to which method you use. Beware of any company who can't offer more than just PayPal and can't process credit/debit cards over the phone. This doesn't show a high level of commitment to the client. You can pay on the phone via all credit/debit cards (except Amex) if you prefer, or we accept UK cheques, although they need to clear before we can despatch your goods. Bank transfer is also available to UK and international clients.
We are happy to ship internationally for all but the very large pieces, for example signed limited editions and any single item over 2kg in weight. We can ship those items to you, however, we cannot cover the cost within our flat rate fee. You will need to ask for a shipping quote.
UK orders are subject to a flat rate shipping cost of £6 per order, not per item (includes Channel Islands).
Clients in Europe pay a flat rate of £12 per order, not per item.
International clients pay a flat rate of £15 per order, not per item.
PLEASE NOTE INDIVIDUAL ITEMS OVER 2KG IN WEIGHT ARE NOT INCLUDED IN THE FLAT RATE POSTAGE OFFER TO INTERNATIONAL DESTINATIONS. PLEASE ASK FOR A QUOTE.
Please note that if an item is shown priced at £0.00 this means it is out of stock and therefore you cannot order it. If you wish to pre-order, then please use our expression of interest form to tell us which items you would like to find for you and once we have them we will notify you and we can complete the transaction at that point.
SWAROVSKI CRYSTAL INSURANCE VALUATION GUIDE: To locate our UK insurance valuation guide, click the insurance tab above. There are pdf and Excel formats - Excel will allow you to add in the number of each piece you have, plus will add up the total for you. This service is completely FREE of charge! Valuation guide notes and general valuation notes are also available.
Note to potential sellers: All the information you need about selling to us can be accessed by going to the "About Us" tab, and selecting "Selling Crystal" from the drop down menu. This will tell you everything you need to know about preparing your list for us and what happens next. Please be advised that we do not purchase collections immediately or make any offer/valuation until your collection best suits the gaps in our stock levels. We are rather inundated at the moment, so please bear with us! The situation has been exacerbated since the purchase of Crystal Exchange as they had quite a backlog of sellers, all of whom are now coming to us! Don't forget we had previously purchased Nancy Gibbs Collectibles 2 years earlier, and we had a lot of initial stock to get through!
Here are the 5 aims of The Crystal Lodge:
To provide Swarovski crystal collectors with a fully functioning e-shop in which they can purchase and/or pre-order retired Swarovski crystal in a safe, secure environment.
To provide an on-line shopping experience which is intuitive for clients to find what they are looking for and with one price so they know exactly where they stand.
To provide collectors who wish to sell their Swarovski crystal collections with the opportunity to sell the entire collection in one simple transaction as soon as we require the stock, and for a fair price.
To produce an informative, attractive and fun Newsletter to collectors who join our free electronic mailing list - please note just because we have your e-mail address this doesn't mean we send you unsolicited mail! If you would like to receive our Swarovski crystal e-Newsletters, you need to join the mailing list! We would never assume that it's ok to add you to it, without asking you first! This is a way that we can keep you informed of changes, special offers and exciting news. There is no schedule for the e-mail flyer - we will just send them as and when we have breaking news to tell you. Please note that we would never reveal issues like next annual editions etc, as this is information that Swarovski themselves want to surprise you with!
To promote Swarovski products in a good light, and impart expertise and specialist knowledge about retired Swarovski crystal.
We also bring you links to other companies who can provide specialist services to Swarovski crystal collectors, such as collectible insurance, bespoke cabinet makers and so on.
To some extent, we are a victim of our own success, with copy-cat companies springing up from time to time who often "borrow" our ideas and innovations. However, they don't have our trading history, they don't have our contacts - its not worth taking the chance. We say "why shop with the rest, when you can shop with the best?" We are proud and highly honoured to be the only company who Swarovski UK are happy to recommend to their clients. We feel that says it all.
So that's a little information about The Crystal Lodge. Don't forget that if you are looking for a particular retired Swarovski piece/pieces and can't find it here, use our Express an Interest facility and we will search for it for you via our in-house "Crystal Detective Service".
We are also the sole UK stockist of the Warner Blue Ribbon Books on Swarovski crystal, and only one of 2 distributors in the whole of Europe of this world-famous reference book.
As Swarovski collectors ourselves, we feel we are in a position to provide the sort of website and secondary market crystal company that Swarovski crystal collectors want, deserve and will enjoy exploring. We want to bring back the fun into crystal collecting. We deliberately leave products which are not currently in stock up on the website not just so that you can pre-order but also to provide a valuable collector's resource about your favourite Swarovski products!